Field Service | Hand Sanitizing Stations

PROJECT

Methodist Le Bonheur Healthcare, Memphis, TN - Medline Liquid Dispenser Installation

Goal

Remove and install 4,000 liquid dispensing units across five healthcare facilities within the Methodist University system.

CLIENT

Medline Industries

COMPLETION DATE

16 days, August 2025

PROJECT INFORMATION

Remove existing liquid soap dispensers
Install 4,000 new units within 5 locations across the Methodist Le Bonheur Healthcare system, including Methodist Germantown, Methodist University, Methodist South, Methodist North, and Methodist Le Bonheur Children's Hospitals

Averaged 250 units installed per day
Enhance hygiene protocols across the institution, ensuring safe, reliable access to hand sanitizing stations throughout the campus

CHALLENGES

Logistical issues due to expansive layout of facilities
Requested use of screwless mirror plates caused dispensers to detach from walls, creating safety risks and reducing the overall reliability of the installation
Limited number of technicians allowed to be onsite

Original dispensers had to be retrofitted with old backplates, which required intensive cleaning to remove the old adhesive, a task that significantly added time to the installation process.
Weren’t enough temporary dispensers available while the mirror plates were curing, creating delays in the operational functionality of the dispensers.

Project Results

KR Wolfe streamlined the equipment installation process, delivering improved workflows, minimized delays, and a project completed on time and within budget—making the equipment and technology of tomorrow work today.

Optimized Supply Movement

To streamline supply movement, KR Wolfe developed a systematic cart-loading process and assigned a dedicated runner to transport materials between buildings. This kept equipment installation teams focused on their work, boosting productivity and minimizing delays.

Refined the Cleaning Process

To reduce time spent on preparation, the team identified the most effective cleaners and tools for removing adhesives from the old dispensers. By refining the process, they cut cleaning time per backplate to just 12 minutes, significantly improving efficiency.

Strengthened Mounting Methods

When mirror plates proved unreliable, the team quickly pivoted to stronger mounting methods using proper screw fittings. New installation guidelines were implemented to ensure long-term safety and reliability across all dispensers.

Secured Critical Supplies

KR Wolfe expedited the supply chain and secured critical temporary, standalone hand sanitizers, ensuring all facilities remained fully operational throughout the project, even as installations were underway.

How We Have Helped Our Clients Succeed

“I wanted to take a moment to thank you all, especially Jim, for the consistent daily updates. They’ve been incredibly helpful when communicating with the customer and are much appreciated. Thank you again for your continued support and assistance.”

Capital Installation SpecialistMedline Industries, Inc.

“Nothing but good words to say about Jim and how he is managing the project there. Kudos to Jim and all of his hard work.”

Construction Project ManagerMethodist University Hospital

“KR Wolfe’s dedication and professionalism throughout this project were outstanding. Despite numerous challenges, they were able to complete the installation on time and to a high standard. Their attention to detail and problem-solving skills were a major asset to the success of this project. ”

Capital Installation SpecialistMedline Industries, Inc.

Safer Hospitals Start with Smarter Installations

Hand Sanitizer Station Installations

PROJECT INFORMATION

CHALLENGES

Project Results

How We Have Helped Our Clients Succeed

Is your equipment performing at its best when your team needs it most?