April 24 2020 0Comment

KRW Field Service: Ready to Assist You Throughout the Battle Against COVID-19

While unprecedented measures imposed by state governors across the nation are showing signs of slowing the spread of the coronavirus, public health experts warn that the battle is far from over and a second wave of infections may be coming this fall.  At the time of this writing (April 2020), the U.S. had over 787,000 reported cases of COVID-19 and, tragically, over 40,000 deaths.

We are all in this together

At KR Wolfe, we continue to work diligently and tirelessly to respond to the changing needs of our clients across the healthcare community. Our company is committed to protecting the health and safety of patients, healthcare workers and our highly trained field service employees. Even if our clients’ teams have been temporarily reduced or grounded, we are here to support in any way we can.

“We are currently developing value-based solutions that allow us to leverage the diverse skillsets of our field service employees to help our clients meet current and anticipated challenges,” said Rachel Wolfe, the firm’s president. “We’re also implementing new field service safety protocols, engaging our staff in additional training and assisting staff with obtaining new certifications for specific skills, systems and tools.”

Looking Ahead

KR Wolfe’s Leadership Team is meeting regularly to continually assess changes to CDC guidelines and recommendations.  We know many facilities are choosing to hold on performing unnecessary services during the current situation. Our goal is to ensure that our systems, processes and other resources are scalable and ready for the anticipated surge in field service work–including urgent, short-notice requests, as well as last-minute cancellations.

Projects That Can’t Stop

Throughout the COVID-19 pandemic, KR Wolfe has continued to work safely and diligently to support our clients. For example, KR Wolfe’s Field Services division is currently providing biolab maintenance services for Pharmaceutical Product Development, Inc. (PPD).  PPD is a global contract research organization specializing in comprehensive, integrated drug development and laboratory and lifecycle management services. PPD applies innovative technologies, therapeutic expertise and a firm commitment to quality to help customers bend the cost and time curve of drug development while optimizing the value in delivering life-changing therapies to improve health. So, no matter your need, from the complex to the standard, we have a team ready to help.

Need Boots on the Ground?

At KR Wolfe, we have not chosen to downsize our teams, and we still have professional Field Service technicians available for 24-hour dispatch throughout the US. Our teams are able to obtain vendor credentialing, provide systematic documentation, create proper quality control procedures and provide qualified staff to accommodate limited service-time schedules.

KR Wolfe technicians are also OSHA certified and trained in Infection Control Risk Assessment protocols. We lead turn-key construction and installation projects for prominent healthcare facilities, including the Johns Hopkins Hospital, Mayo Clinic, Massachusetts General and UC Davis Medical Center.

Contact us today and let’s have a conversation about responsive solutions to your healthcare facility’s specific COVID-19 challenges and concerns for now and in the future.

About KR Wolfe, Inc.

KR Wolfe delivers turnkey solutions for technical construction projects, proprietary equipment installations, systems integration and field service maintenance. Our unmatched scope of capabilities, passion for new technologies and best-in-class customer service have made KR Wolfe a leader in our industry.